Gift vouchers policy

THE NAIL BAR BEAUTY & CO.VOUCHERS
These Voucher Terms govern the use of THE NAIL BAR BEAUTY & CO. gift vouchers and e-vouchers (collectively, ‘THE NAIL BAR BEAUTY & CO. Vouchers’). These Voucher Terms constitute a binding legal agreement between THE NAIL BAR BEAUTY & CO. PTY LTD (‘THE NAIL BAR BEAUTY & CO.’, ‘we’, ‘us’ or ‘our’) and the person purchasing, redeeming or attempting to redeem a THE NAIL BAR BEAUTY & CO. Voucher (you). These Terms are to be read in conjunction with our Terms + Conditions and other terms or policies.
These Voucher Terms apply when you purchase, redeem, attempt to redeem or undertake a balance enquiry of a THE NAIL BAR BEAUTY & CO. Voucher (collectively ‘using’ a THE NAIL BAR BEAUTY & CO. Voucher). By using a THE NAIL BAR BEAUTY & CO. Voucher, you warrant and represent to THE NAIL BAR BEAUTY & CO. that you have read and agree to be bound by these Terms and that you will not undertake any fraudulent or misleading conduct relating to a THE NAIL BAR BEAUTY & CO. Voucher. If you are giving a THE NAIL BAR BEAUTY & CO. Voucher as a gift, it is your responsibility to ensure that the recipient is aware of these Terms.
VALIDITY + EXPIRY The THE NAIL BAR BEAUTY & CO. Vouchers:

  • are valid for 3 years from date of purchase, irrespective of when the recipient may receive it;
  • will be activated within 24hrs of purchase;
  • can be redeemed against all products except other THE NAIL BAR BEAUTY & CO. Vouchers, in THE NAIL BAR BEAUTY & CO. stores or on the website; and
  • are non-transferable and may not be returned or redeemed for cash; and

Taxes (such as GST) and/or shipping is still applicable on any products purchased with THE NAIL BAR BEAUTY & CO. Voucher. All THE NAIL BAR BEAUTY & CO. Vouchers amounts are in Australian dollars (AUD).  


Once your THE NAIL BAR BEAUTY & CO. Voucher has expired or reached a zero balance, it is no longer valid and cannot be reloaded, reactivated or refunded. All THE NAIL BAR BEAUTY & CO. Vouchers remain property of THE NAIL BAR BEAUTY & CO. Invalid THE NAIL BAR BEAUTY & CO. Vouchers may be destroyed by you or returned to THE NAIL BAR BEAUTY & CO. You are not permitted to sell your THE NAIL BAR BEAUTY & CO. Voucher.
THE NAIL BAR BEAUTY & CO. Vouchers purchased online (‘THE NAIL BAR BEAUTY & CO. e-Vouchers’) are subject to further terms and conditions below.
AMOUNTS OF PURCHASE If the THE NAIL BAR BEAUTY & CO. Voucher is used on a purchase of a lower value than the amount remaining on a THE NAIL BAR BEAUTY & CO. Voucher, the remaining amount will resume on the same THE NAIL BAR BEAUTY & CO. Voucher. This can then be used on future purchases and will be valid to the same THE NAIL BAR BEAUTY & CO. Voucher expiry period. If a purchase exceeds the value of the THE NAIL BAR BEAUTY & CO. Voucher, the remaining amount must be paid for by another payment method, such as cash (in-store only), card, Afterpay or PayPal (online).
CHECKING YOUR BALANCE You can check your THE NAIL BAR BEAUTY & CO. Voucher balance in-store by asking a THE NAIL BAR BEAUTY & CO. Receptionist at the counter, and by presenting your Gift Voucher online.
IN-STORE VOUCHERS To purchase a THE NAIL BAR BEAUTY & CO. Gift Voucher in-store ask a THE NAIL BAR BEAUTY & CO. Stylist at Point of Sale and let them know the value you wish to be loaded onto the THE NAIL BAR BEAUTY & CO. Gift Voucher. You can redeem a THE NAIL BAR BEAUTY & CO. Gift Voucher in-store by presenting your Gift Voucher or online during the checkout process. e-Voucher Recipients must show photo ID to the THE NAIL BAR BEAUTY & CO. Stylist at Point of Sale to redeem the e-Voucher. 


Online Vouchers (e-Vouchers)
If you buy a THE NAIL BAR BEAUTY & CO. e-Voucher:
a)   the e-Voucher will be emailed to the recipient once the full order has been processed and payment has been made (unless an alternate date is selected). An invoice with proof of purchase will be sent to the purchaser as confirmation;
b)   the e-Voucher will include a unique code that can be used in store or online. The unique code needs to be entered at the point of reviewing items in an order (in the checkout process);
c)   you are responsible for ensuring you have entered the correct full name and email address for the recipient. THE NAIL BAR BEAUTY & CO. is not liable for delivery of a THE NAIL BAR BEAUTY & CO. e-Voucher to an incorrect or non-existent email address; and
d)   promotion codes cannot be applied to the purchase of THE NAIL BAR BEAUTY & CO. e-Voucher.
RETURNS ON Purchases Products that are purchased wholly or partially with a THE NAIL BAR BEAUTY & CO. Voucher may be exchanged or returned in accordance with our Returns Policy, for THE NAIL BAR BEAUTY & CO. Credit. Any amounts paid by other tender will be refunded either for THE NAIL BAR BEAUTY & CO. Credit (if the purchase was a Sale item) or in the same tender to the same account in which the purchase was made, except cash which will be refunded to a debit card.
RETURNS AND EXCHANGES ON THE NAIL BAR BEAUTY & CO.
Vouchers You cannot exchange your THE NAIL BAR BEAUTY & CO. Voucher for a different denomination of Voucher or for another tender, cash or discount. 
THE NAIL BAR BEAUTY & CO. Vouchers cannot be returned for change of mind. THE NAIL BAR BEAUTY & CO. will accept returns of THE NAIL BAR BEAUTY & CO. Vouchers in accordance with our Returns Policy and the Australian Consumer Law where a THE NAIL BAR BEAUTY & CO. Voucher is faulty or damaged due to a manufacturing defect or otherwise due to THE NAIL BAR BEAUTY & CO's fault. THE NAIL BAR BEAUTY & CO. does not offer returns on THE NAIL BAR BEAUTY & CO. Vouchers where a THE NAIL BAR BEAUTY & CO. Voucher is damaged due to fault of your own.
LOST OR STOLEN VOUCHERS
THE NAIL BAR BEAUTY & CO. is not responsible if a THE NAIL BAR BEAUTY & CO. Voucher is lost, stolen, destroyed or used without permission. THE NAIL BAR BEAUTY & CO. Vouchers should be treated like cash and will not be replaced or refunded if they are lost or stolen.
CANCELLATIONS AND ALTERATIONS
THE NAIL BAR BEAUTY & CO. Vouchers cannot be cancelled once they are issued, except if used, expired or otherwise cancelled by THE NAIL BAR BEAUTY & CO.
THE NAIL BAR BEAUTY & CO. reserves the right to cancel or alter the balance of a THE NAIL BAR BEAUTY & CO. Voucher if such action is deemed necessary by THE NAIL BAR BEAUTY & CO., without notice to you, including but not limited to, where a Voucher is defrauded, stolen, defaced, mutilated, altered, issued in error or otherwise tampered in any way. Where THE NAIL BAR BEAUTY & CO. has cancelled or voided your THE NAIL BAR BEAUTY & CO. Voucher due to THE NAIL BAR BEAUTY & CO.'s fault or negligence, THE NAIL BAR BEAUTY & CO. will provide you with a refund or replacement THE NAIL BAR BEAUTY & CO. Voucher.
We reserve the right to cancel or block your THE NAIL BAR BEAUTY & CO. Voucher if you report it stolen or if we consider that you are using it in a manner that is inconsistent with these Voucher Terms.
PRIVACY
Please ensure to carefully read our Privacy Policy as it applies to our collection of your personal information in relation to Gift Vouchers.
DISCLAIMERS
THE NAIL BAR BEAUTY & CO. Vouchers are not legal tender, account/credit/debit cards or securities and no transaction statements will be sent to you regarding your THE NAIL BAR BEAUTY & CO. Voucher.
LIMITATION OF LIABILITY
You agree that you are responsible for the use and protection of your THE NAIL BAR BEAUTY & CO. Voucher and that you are liable for all transactions on your THE NAIL BAR BEAUTY & CO. Voucher, except to the extent to which there has been fraud or negligence by THE NAIL BAR BEAUTY & CO.
You have certain rights under the Australian Consumer Law which cannot be excluded and are not affected by these Terms. To the maximum extent permitted by law, THE NAIL BAR BEAUTY & CO. excludes all other liability whatsoever to the you arising out of or in any way connected with these Terms, including any liability for consequential or indirect losses of any kind, loss of profit, revenue or goodwill, howsoever arising and whether caused by breach of statute, breach of contract, negligence or other tort.
To the maximum extent permitted by law, our maximum aggregate liability to you is limited to the purchase price of your THE NAIL BAR BEAUTY & CO. Voucher.
VARIATION AND WAIVER
A provision of these Voucher Terms or a right created under it, may not be waived or varied except in writing with the consent of each of the parties.
SEVER-ABILITY
Any provision of these Voucher Terms that is prohibited or unenforceable in any jurisdiction is ineffective as to that jurisdiction to the extent of the prohibition or unenforceability. That does not invalidate the remaining provisions of these Voucher Terms nor affect the validity or enforceability of that provision in any other jurisdiction.
GOVERNING LAW
These Voucher Terms are governed by the law of Victoria. Each party submits to the exclusive jurisdiction of courts exercising jurisdiction there in connection with matters concerning these Voucher Terms.
AMENDMENTS
These Voucher Terms may be amended from time to time by THE NAIL BAR BEAUTY & CO. and the latest version will be will be published on the THE NAIL BAR BEAUTY & CO. website. It is your responsibility to keep up to date with these Voucher Terms.
THE NAIL BAR BEAUTY & CO. reserves the right to amend these Voucher Terms at any time for any reason by two (2) weeks’ notice to you via the THE NAIL BAR BEAUTY & CO. website. If you do not agree with such amendments, you may contact us and we will cancel and refund your Gift Voucher or provide an alternate resolution.
Any amendments to these Voucher Terms will apply to all Gift Vouchers purchased or redeemed after the amendment date.
CONTACT

If you have any questions or concerns relating to your Gift Voucher or these Gift Voucher Terms, please contact us via the details listed on our Contact page.

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